This Policy covers only data collected through the site and not any other data collection or processing, including, without limitation, data collection practices of other web pages to which we link or data that we or our affiliates collect offline or through web sites that do not display a direct link to this Policy. Occasionally, we may refer to this Policy in notices and consent requests related to surveys and special-purpose web pages. Under such circumstances, this Policy applies as modified in the particular notice or consent request (e.g., with respect to types of data collected or purposes of collection). Some of our business units and web pages apply this Policy subject to specifically disclosed modifications, supplements or exceptions.
Types of Data and Collection Methods
When you request information, subscribe for a service, register as a user, respond to an online survey or otherwise actively send us data, we usually collect data such as your name, email address(es), mailing address(es), telephone number(s), and certain information related to the business you represent. In each such instance, you will know what data we collect through the site, because you actively submit it. Our website does not respond to or alter any information regarding “do-not-track” signals.
To the extent permitted by applicable law, we reserve the right to combine the various types of data that we collect.
Collection Purposes, Use of Data
We use the data we collect for the following general purposes:
- To respond to the request that you sent us such as your request information, or your request to subscribe to a service we offer;
- To administer, protect and improve our site and our systems;
- To better understand the preferences of our site visitors;
- To identify server problems;
- To compile aggregated statistics about site usage;
- To help personalize your experience of our site;
- To improve our products and services and other internal business purposes;
- and To inform you about our products and services;
Where We Store and Process Data
We keep data in California and the Phoenix family of companies also has servers, contractors and employees around the world in various locations, including, without limitation, other parts of the United States of America, Asia, Australia and the European Economic Area.
Disclosures of Personal Information
We are not in the business of selling or renting your information to telemarketers and do not share your personally identifiable information with others, except as follows: We freely share your information within the Phoenix family of companies. We also share your information with agents and service providers who use the data only on our behalf and for our purposes under confidentiality agreements. We may share your information as required by law or in the interest of protecting or exercising our or others’ legal rights, e.g., without limitation, in connection with requests from law enforcement officials and in connection with court proceedings. We may share or transfer your information in connection with a prospective or actual sale, merger, transfer or other reorganization of all or parts of our business. Also, we reserve the right to fully use and disclose any information collected via the site that is not in personally identifiable form.
In connection with promotions or other projects, we may ask you specifically whether you have objections against a certain kind of data use or sharing. If you opt-out under such circumstances, we will respect your decision. To opt-out of receiving commercial email or other electronic services, please click on the “unsubscribe” link provided in the email that you received from us. Please note that our affiliates and other data recipients have their own data privacy policies, which may differ from ours and you would have to contact them separately with respect to opt-out requests.
If personal information you have submitted through the site is no longer accurate, current, or complete, and you wish to update it, please submit your changes at our contact page. Upon appropriate request we will usually be glad to update or amend your information, but we reserve the right to use information obtained previously to verify your identity or take other actions that we believe are appropriate.
Transmissions over the Internet are never 100% secure or error-free. However, we take reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. It is your responsibility to safeguard any password and User ID you use to access the site and to notify us through our contact formular if you ever suspect that this password or User ID has been compromised. You are solely responsible for any unauthorized use of the site conducted via your password and User ID.
Effective Date, Amendments
This Policy is effective as of March 13, 2018. We reserve the right to change this Policy from time to time and in our sole discretion. We reserve the right to change, modify, add or remove portions of this Policy at any time, but will alert you that changes have been made by indicating on the Policy the date it was last updated. When you visit the site, you are accepting the current version of this Policy as posted on the site at that time. We recommend that users revisit this Policy on occasion to learn of any changes.